Development of Human Resources, Competence, and Supervision of the Performance of Clinical Nursing Staff in Hospitals

Authors

  • Ferry Adref Student of Doctoral Program at Sekolah Tinggi Ilmu Ekonomi AMKOP
  • Mattalatta Sekolah Tinggi Ilmu Ekonomi AMKOP
  • Tajuddin Malik Sekolah Tinggi Ilmu Ekonomi AMKOP

DOI:

https://doi.org/10.59065/jissr.v3i1.55

Keywords:

human resources, competence, supervision, performance, nursing, Indonesia

Abstract

As one of the healthcare facilities, the hospital has a very strategic role in accelerating the improvement of the health status of the Indonesian people. Human resource development policies are guidelines or activities carried out by organizations or agencies to develop or increase work professionalism, such as knowledge and skills improvement programs. This research is qualitative research according to the object of this study, so this type of research is included in the category of library research. Data collection techniques include identifying books, papers, articles, magazines, websites, or other information related to this study. The data analysis technique uses the Miles and Huberman model, namely qualitative analysis activities are carried out interactively and continuously until it is deemed sufficient. The study results indicate that nursing is a form of health service that is professional in meeting basic human needs that can be addressed by individuals, families, or communities in the healthy-sick range. Supervision in the context of nursing is a process of providing support for the resources nurses need to complete tasks to achieve the goals that have been set.

Downloads

Download data is not yet available.

References

Aci, Tamsah, H., Farida, U., Oyihoe, A. T., Yusriadi, Y., Octamaya Tenri Awar, A., & Lionardo, A. (2021). Implementation of soft competency through education and training as well as work experience on the quality of financial reports in the government of mamuju regency. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7132–7140. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85114224773&partnerID=40&md5=03e8f00c4c02ee917d7f12cb28452256

Adil, A., Syamsun, M., & Najib, M. (2016). Pengaruh kualitas pelayanan dan biaya terhadap kepuasan dan loyalitas pasien RSUD Kota Bogor. Jurnal Aplikasi Manajemen, 14(3), 432–441.

Ahdan, S., Kaharuddin, Burhani, A. H., Yusriadi, Y., & Farida, U. (2019). Innovation and empowerment of fishermen communities in maros regency. International Journal of Scientific and Technology Research, 8(12), 754–756. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85076782472&partnerID=40&md5=0c290085b22a4b01727b58a4d43810bb

Ansar, Farida, U., Yahya, M., Yusriadi, Y., & Bin-Tahir, S. Z. (2019). Institutional economic analysis of bugis merchants in the inter-island trade. International Journal of Scientific and Technology Research, 8(8), 149–152. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85070862100&partnerID=40&md5=a72cfe916b358ecfa0172480f407ef8a

Awaluddin A, M., Siraj, M. L., & Yusriadi, Y. (2019). The effectiveness of the implementation of independent community empowerment programs in bone district. International Journal of Scientific and Technology Research, 8(8), 352–354. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85070898000&partnerID=40&md5=fc631daab7569451b6d4836d0d5c4837

Dewi, R. (2013). Kinerja Kepala Sekolah: Pengaruh kepemimpinan Transformasional, konflik dan efikasi diri. Jurnal Ilmu Pendidikan, 18(2).

Fatmawati, Tamsah, H., Utina, D. A., Romadhoni, B., Yusriadi, Y., Chairul Basrun Umanailo, M., & Fais Assagaf, S. S. (2021). The effect of organizational tradition, control, and self-efficacy on the success of civil servants of education staff at the ujung pandang state polytechnic office. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7386–7395. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85114235739&partnerID=40&md5=707605bbd043cfd08f2a961e4509269b

Gani, M., Arsyad, M., Syariati, S., Hadi, A., & Yusriadi, Y. (2019). Success in management of student businesses with personal characteristics, government assistance and entrepreneurship curriculum. International Journal of Recent Technology and Engineering, 8(3), 7292–7295. https://doi.org/10.35940/ijrte.C6725.098319

Gunawan, K., & Djati, S. P. (2011a). Kualitas Layanan dan Loyalitas Pasien (Studi pada Rumah Sakit Umum Swasta di Kota Singaraja–Bali). Jurnal Manajemen Dan Kewirausahaan, 13(1), 32–39.

Gunawan, K., & Djati, S. P. (2011b). Kualitas Layanan dan Loyalitas Pasien (Studi pada Rumah Sakit Umum Swasta di Kota Singaraja–Bali). Jurnal Manajemen Dan Kewirausahaan, 13(1), 32–39.

Hasan, S., & Putra, A. H. P. K. (2018). Loyalitas pasien rumah sakit pemerintah: ditinjau dari perspektif kualitas layanan, citra, nilai dan kepuasan. Jurnal Manajemen Indonesia, 18(3), 184–196.

Hasbi, Sukimi, M. F., Latief, M. I., & Yusriadi, Y. (2019). Compromise in traditional ceremonies: A case study of the Rambu solo’ ceremony in Toraja regency. Humanities and Social Sciences Reviews, 7(6), 286–291. https://doi.org/10.18510/hssr.2019.7651

Herawan, E. (2008). Kinerja Kepala Sekolah. Jurnal Administrasi Pendidikan, 7(1).

Jufri, Farida, U., Tamsah, H., Zacharias, T., Yusriadi, Y., Ivana, & Bugis, M. (2021). The effect of leadership and work climate on employee efficiency by employee work encouragement in the west sulawesi province regional disaster management agency. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7318–7327. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85114223155&partnerID=40&md5=182225e9dbd7fbcf9bbe4dc3280226c9

Luddin, A. B. M. (2013). Kinerja kepala sekolah dalam kegiatan bimbingan dan konseling. Jurnal Ilmu Pendidikan, 19(2).

Misnawati, Sandra, G., Cahaya, A., Awaluddin A, M., Onasis, A., Yusriadi, Y., & Akbar, Z. (2021). Village financial accountability report assessment presentation based on government accounting principles. Proceedings of the International Conference on Industrial Engineering and Operations Management, 6291–6298. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85114215500&partnerID=40&md5=c0e31f2a4b3a1449242bc337dd5306d1

Mulyana, Y., Akbar, Z., Zainal, H., Jiwantara, F. A., Muhsyanur, Yusriadi, Y., & Bin-Tahir, S. Z. (2021). High domestic violence during the pandemic COVID-19. Proceedings of the International Conference on Industrial Engineering and Operations Management, 6283–6290. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85114225023&partnerID=40&md5=8172d109691fffce5187ad3fbab7f66b

Nellyanti, Gunawan, Azis, M., Asrijal, A., Yusriadi, Y., Kurniawan, R., & Ivana. (2021). The influence of leadership style on knowledge transfer and organizational culture for improving employee performance. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7269–7276. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85114215907&partnerID=40&md5=e8fa7290d5b3af014be445655d48c3ae

Prakoso, L. Y., Suhirwan, prihantoro, K., Legionosuko, T., Rianto, Salim, G., & Yusriadi, Y. (2021). Analysis Public Policy Of Defence Strategy. Journal of Legal, Ethical and Regulatory Issues, 24(Special Issue 1), 1–9. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85113144160&partnerID=40&md5=3ab41d085f95955b35a1b8c5508eb560

Reynilda, Zainal, H., Rijal, S., Kurra, S. D., Yusriadi, Y., Nasaruddin, H., & Bin-Tahir, S. Z. (2021). Licensing services in the era of the COVID-19 pandemic. Proceedings of the International Conference on Industrial Engineering and Operations Management, 6322–6329. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85114230449&partnerID=40&md5=a8ef197ab59f086ce3a593c1abf4b0e3

Ridwan, I., & Saftarina, F. (2015). Pelayanan Fasilitas Kesehatan: Faktor Kepuasan dan Loyalitas Pasien. Jurnal Majority, 4(9), 20–26.

Rijal, S., Haerani, Y., Mayasari, R. E., & Yusriadi, Y. (2019). The effectiveness of implementation of government regulation number 41 the year 2011 on the development of youth entrepreneurship and pioneering and the provision of youth facilities and infrastructures in kolaka. International Journal of Scientific and Technology Research, 8(10), 2237–2242. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85074617296&partnerID=40&md5=b098c90dfd8dc2453cc69a5ab3bdd843

Sabrang, M., Tjanring, A. R., Ilyas, G. B., Gusti, Y. K., Yusriadi, Y., Lionardo, A., & Nasirin, C. (2021). Analysis of service quality with intellectual capital and social capital through the quality of human resources which has an impact on customer satisfaction. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7208–7214. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85114221014&partnerID=40&md5=ab8814612bcba961d07f32c7e6f80034

Sahabuddin, C., Muliaty, M., Farida, U., Hasbi, & Yusriadi, Y. (2019). Administration of post-reformation decentralization government. International Journal of Recent Technology and Engineering, 8(3), 7631–7634. https://doi.org/10.35940/ijrte.C6182.098319

Sahid, A., Amirullah, I., Rahman, A. A., Senaman, A., & Yusriadi, Y. (2020). The role of the government in supporting the duties of local governments in Makassar City. International Journal of Scientific and Technology Research, 9(3), 3774–3777. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85082712984&partnerID=40&md5=ab94635bb3562c97b98ab1fdcab659e6

Sari, S. M. (2021). Pengaruh Kualitas Pelayanan Dan Kepuasan Pasien Terhadap Loyalitas Pasien (Studi Pada Rumah Sakit Bhayangkara Tk Ii Sartika Asih Bandung). Economix, 9(1).

Sawitri, N. N., Ermayanti, D., Farida, U., Junus, D., Baharuddin, Hasmin, Yusriadi, Rachman, E., Jumra, & Vikaliana, R. (2019). Human Resources Competency, the Use of Information Technology and Internal Accounting Control on Time Procurement of Financial Reporting. Journal of Physics: Conference Series, 1175(1). https://doi.org/10.1088/1742-6596/1175/1/012263

Setiawan, I. P., Fachmi, M., Fattah, M. N., Rasyid, I., & Yusriadi, Y. (2021). Teamwork is an Intervening Variable, The Quality of Agricultural Extension Agents on Farmer Productivity, from A Human Capital Perspective. Review of International Geographical Education Online, 11(4), 1389–1397. https://doi.org/10.33403/rigeo.8006853

Sukri, Ansar, Maming, J., Ybnu, M., Yusriadi, Y., Lionardo, A., & Nasirin, C. (2021). The influence of quality of human resources and professionalism of civil servant investigators through organizational commitment to employee performance. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7215–7223. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85114223936&partnerID=40&md5=2ad9bd2191d5bb4f9071a8af4e35d4a2

Tamsah, H., Ansar, Gunawan, Yusriadi, Y., & Farida, U. (2020). Training, knowledge sharing, and quality of work-life on civil servants performance in Indonesia. Journal of Ethnic and Cultural Studies, 7(3), 163–176. https://doi.org/10.29333/ejecs/514

Tamsah, H., Ilyas, J. B., & Yusriadi, Y. (2021). Create teaching creativity through training management, effectiveness training, and teacher quality in the covid-19 pandemic. Journal of Ethnic and Cultural Studies, 8(4), 18–35. https://doi.org/10.29333/ejecs/800

Triono, A., Tamsah, H., Farida, U., Marlina, L., Yusriadi, Y., Kurniawan, R., & Ivana. (2021). Increasing the visit of travel with training and knowledge management through the quality of tourism human resources: Study of tourism office of bantaeng regency. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7286–7293. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85114223655&partnerID=40&md5=9bb265d393dcba0733962a5ade2f386a

Umar, A., Amrin, Madani, M., Farida, U., Yusriadi, Y., Tamsa, H., Bahtiar, Ansar, Yahya, M., Nurnaningsih, Alam, S., Gunawan, H., Darwis, Sahabuddin, C., Jamaluddin, Misbahuddin, Elpisah, Akbar, Z., Sakkir, G., … Misnawati, M. (2019). One-stop service policy as a bureaucratic reform in Indonesia. Academy of Strategic Management Journal, 18(2). https://www.scopus.com/inward/record.uri?eid=2-s2.0-85065212889&partnerID=40&md5=171ef8a864a0a335dcb5c2675507719d

Umar, A., Hasbi, Farida, U., & Yusriadi, Y. (2019). Leadership role in improving responsibility of employee’s work in scope of general bureau of government of bulukumba regency. International Journal of Scientific and Technology Research, 8(10), 2019–2021. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85074347606&partnerID=40&md5=fdb8e540adb78ed45157881e7251eda6

Usman, M. Y., Wibowo, A. D., Laksana, W. U., Farida, U., Yusriadi, Y., & Sahid, A. (2020). Local government levy optimization. Proceedings of the International Conference on Industrial Engineering and Operations Management, August. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85096613775&partnerID=40&md5=24d4a537018093e91a9c4a48d2ff1100

Vigaretha, G., & Handayani, O. W. K. (2018). Peran kepuasan pasien sebagai variabel mediasi pengaruh mutu pelayanan terhadap loyalitas pasien. HIGEIA (Journal of Public Health Research and Development), 2(4), 543–552.

Yusriadi, Farida, U., Bin-Tahir, S. Z., & Misnawati. (2019). Bureaucratic reform of tourism sector public services in Tana Toraja Regency. IOP Conference Series: Earth and Environmental Science, 340(1). https://doi.org/10.1088/1755-1315/340/1/012045

Yusriadi, Sahid, A., Amirullah, I., Azis, A., & Rahman, A. A. (2019). Bureaucratic reform to the human resouces: A case study on the one-stop integrated service. Journal of Social Sciences Research, 5(1), 61–66. https://doi.org/10.32861/jssr.51.61.66

Yusuf, M. (2012). Kinerja kepala sekolah dan guru dalam mengimplementasikan pendidikan inklusif. Jurnal Pendidikan Dan Kebudayaan, 18(4), 382–393.

Zacharias, T., Rahawarin, M. A., & Yusriadi, Y. (2021). Cultural reconstruction and organization environment for employee performance. Journal of Ethnic and Cultural Studies, 8(2), 296–315. https://doi.org/10.29333/ejecs/801

Zamad, W., Kadir, I., Nongkeng, H., Mislia, Yusriadi, Y., Ivana, & Bugis, M. (2021). Influence of leadership style, oversight of the head of success room by nurse job inspiration in the inpatient room of west sulawesi provincial hospital. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7302–7309. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85114217682&partnerID=40&md5=57a02c3cf72531254c346eed3aad7e2d

Downloads

Published

2023-01-23

How to Cite

Adref, F., Mattalatta, & Malik, T. (2023). Development of Human Resources, Competence, and Supervision of the Performance of Clinical Nursing Staff in Hospitals. Journal of Indonesian Scholars for Social Research, 3(1), 33–43. https://doi.org/10.59065/jissr.v3i1.55

Issue

Section

Articles